Got a question? Communication is the key to success! We are a team! We try to anticipate questions you might have about our virtual assistant services and provide the answers here. If you need additional information, please send me an email to info@thinksecondself.com.
1.
Do I need to commit to a specific number of hours per month?
The short answer is no. After we assess your needs and goals, we will
work together to create a Plan of Action to accomplish what needs to be
done. You know your budget better than anyone. So, you let us know
how much your marketing budget allows and we work within that time
limit each month until the project is completed - constantly moving forward.
2.
Will you work with me on a one-time or as-needed project?
Absolutely. We can provide support services on an "as-needed" basis. Just let us know how we can help you and we will create a Plan of Action that will outline your project and the amount of time that will be required to accomplish it.
3.
How do you keep track of the time spent on my account?
We have an on-line Time Clock System that we use to keep track of the time spent on your account. This not only helps us stay within your time limit, it also provides you with an accounting of the day your account was worked on, who did the work and how much time was spent working on your project. You will receive those reports on the first day of the following month.
4.
When and how do I get billed?
Your invoice and time-sheet are emailed to you on the first day of the month. Most accounts are paid automatically with your major credit card or through your PayPal account.
5.
Can I use my credit card for payment?
Since many professionals keep track of their business expenses with their major credit card, we have made it easy and convenient. We accept Visa, MasterCard, Discover, check on-line or PayPal.
6.
What if I don't want to pay with my credit card?
Not a problem. You can use your PayPal account or pop a check in the mail. Your account will be scheduled upon receipt.
7.
How do I get started?
That's easy! Just give me a call at 928.692.3235 direct or toll-free at 866.921.5363. You can alsoemail us with a convenient time to call you. Request your Free 1/2 Hour Plan of Action Consultation.